RETURN & REFUND POLICY
Squarebox Media Private Limited (“Dawaadda” or “Squarebox”) team facilitates processing correct medicines as per order and prescription and strives to service the medicines and products in right conditions/ without any damage every time a Customer places an order.
WARNING: YOU MUST CHECK ALL ITEMS DISPENSED TO YOU AND SHOULD NOT TAKE ANY MEDICATION THAT APPEARS TO HAVE BEEN TAMPERED WITH OR WHICH MAY HAVE BEEN DISPENSED IN ERROR. FAILURE TO ABIDE BY THIS WARNING COULD SERIOUSLY DAMAGE YOUR HEALTH AND DAWAADDA SHALL NOT BE HELD LIABLE.
Certain categories of products marked as non-returnable on product page on the Platform, will not qualify for the Return as per Dawaadda Return policy.
In all the above cases, if the claim is found to be valid, Refund will be made by crediting the amount to the wallet, in case of Order placed through online wallet or by fund transfer to Customer bank account, in case of Order placed through cash on delivery, as the case may be.
Purchase Orders of Rs. 500/- or more will qualify for free delivery. A delivery charge of Rs. 30 will be applied for purchase orders below Rs. 500/-.